Questions, answered.

Both HemeBoost and HemeBoost Forte are high-potency heme iron supplements. HemeBoost Forte is the higher-strength option, designed for those who require a different level of iron supplementation.

Both i-max 150 and FeraMAX 150 provide 150 mg of elemental iron per dose. What sets i-max 150 apart is its combination of three essential nutrients in one capsule:

i-max 150 is also formulated without artificial dyes or titanium dioxide. If your healthcare provider has recommended a specific iron supplement, consult them before making a change.

We’re committed to thoughtfully formulated iron supplements. i-max 150 is formulated without artificial dyes or titanium dioxide. HemeBoost is also transitioning to updated packaging and a formulation that removes artificial dyes from the tablet coating, while maintaining the same active formula.

During this transition, some retailers may still carry previous packaging or formulations. For questions about a specific product or batch, our customer support team will be happy to help.

Yes. Testing documentation for i-max products confirms that the listed tests are performed by qualified third-party laboratories following Natural Health Products (NHP) guidelines. Certain manufacturing information may remain confidential to protect our contract manufacturing partners. For additional questions about product testing and quality, please contact our customer support team.

Safe+ Liquid Iron is a liquid suspension, meaning some natural settling may occur over time. You may notice darker particles or colour variations ranging from greenish-black to reddish-brown. These can be normal characteristics of the formulation.

Shake the bottle well for approximately 30 seconds before each use to help ensure the ingredients are evenly mixed. If the product does not mix properly or you notice an unusual smell, appearance, or other quality concern, please contact our team before using it.

Product quality and safety are important to us. If you notice anything unusual, please contact our customer support team with:

• Photos of the product and the issue
• Product lot or batch number
• Expiry date
• Order number or proof of purchase, if available

Our Quality and Regulatory team will review your concern and provide guidance on the next steps.

We’ll review the issue and help arrange a replacement where appropriate. Please include your shipping address, product lot number, and expiry date when reaching out.

Need an update on your delivery? We’re happy to help! Simply contact our customer support team with your order number, and we’ll check the status of your shipment.

Occasionally, inventory availability may affect order fulfillment. If your order is delayed, our team will work to fulfill it as soon as inventory becomes available. We appreciate your patience and encourage you to contact us with your order number for an update.

If you need to cancel an order, please contact our customer support team as soon as possible with your order number. We’ll review its status and confirm whether cancellation is possible.

For safety and quality reasons, we do not accept product returns. However, refund requests are reviewed on a case-by-case basis.

If you experience an issue with your order, please contact our customer support team with your order details. We'll be happy to review your concern and determine the available options.

You can easily manage or cancel your subscription at any time through your Pharmaris Iron account. Simply log in to your account on our website, navigate to your subscription settings, and select the option to cancel your subscription.

Need assistance? Our customer support team is always happy to help! Just contact us, and we’ll take care of it for you. Once cancelled, no future orders will be generated through that subscription.

We're sorry for the inconvenience! If your event discount code isn't working, please contact our customer support team and let us know which event you attended and the discount code you received.

We'll look into the issue and help get it resolved so you can enjoy your offer!

We love connecting with our community! Pharmaris Iron participates in various community events, wellness initiatives, and local activations throughout the year.

Follow us on social media to stay updated on upcoming events, special promotions, and opportunities to connect with our team in person.