Privacy policy

Last updated: January 20, 2026

Pharmaris Canada Inc operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you, the customer, with a curated shopping experience. Pharmaris Canada Inc is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

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Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

• Contact details: such as your name, address, billing and shipping address, phone number, and email address.
• Financial information: including payment card details, transaction details, payment confirmations, and other payment information.
• Account information: including your username, password, preferences, and settings.
• Transaction information: including products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled.
• Communications: you send to us, including customer support inquiries.
• Device information: such as IP address, browser type, and unique identifiers.
• Usage information: regarding how you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you: when you create an account, place an order, or communicate with us.
• Automatically: through cookies and similar technologies when you use the Services.
• From service providers: who process information on our behalf.
• From partners or third parties: where permitted by law.

How We Use Your Personal Information

We may use your personal information to:

Provide, Tailor, and Improve the Services

Including to process payments, fulfill orders, manage accounts, arrange shipping, process returns and exchanges, enable reviews, and personalize your shopping experience.

Marketing and Advertising

To send promotional communications and display advertisements on our website and online store or on third-party platforms, including retargeting and interest-based advertising based on your activity.

Security and Fraud Prevention

To authenticate accounts, secure transactions, detect and prevent fraudulent or unlawful activity, and protect our Services.

Communicating with You

To provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Reasons

To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights.

How We Disclose Personal Information

We may disclose your personal information:

• With Shopify and service providers that support our operations (payment processing, analytics, fulfillment, customer support, cloud storage).
• With marketing and advertising partners to provide interest-based advertising and retargeting.
• When you direct or consent to disclosure, such as for shipping or social media integrations.
• With affiliates within our corporate group.
• In connection with a business transaction, or to comply with legal obligations and protect rights.

Advertising Opt-Out

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information for targeted advertising purposes. You may exercise this right by contacting us using the details in the Contact section below.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Your information may be transferred to and processed in countries outside your place of residence.

Shopify may process personal information collected through your interactions with our website and online store, other merchants, and Shopify itself to support enhanced features such as personalized advertising.

For more information about how Shopify processes personal information, please visit: https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We use reasonable safeguards to protect personal information, but no system is completely secure. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live (including Canada and certain US states), you may have the right to access, correct, delete, or opt out of targeted advertising. You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle your personal information, you may contact us. You may also have the right to lodge a complaint with your local privacy or data protection authority.

International Transfers

Your personal information may be stored or processed outside your country of residence, including in the United States. Where required, we rely on appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.